Cancellation Policy:
Guests may cancel their reservation at The Gharana Hotel and Resort up to 2 days prior to the scheduled arrival date without incurring any cancellation charges.
Cancellations made within 2 days of the scheduled arrival date will be subject to a cancellation fee equivalent to 15% of the total booking amount.
For non-refundable reservations or special promotional offers, cancellations will result in forfeiture of the entire booking amount.
Refund Process:
Refunds for eligible cancellations will be processed within [number of days] days of receiving the cancellation request.
Refunds will be issued using the same method of payment used for the original booking.
No-Show Policy:
Guests who fail to arrive on the scheduled arrival date (no-show) without prior notification will be considered as a cancellation, and the applicable cancellation fee will be charged.
Early Departure:
In the event of early departure, guests may be charged for the full duration of their original reservation, subject to the hotel’s discretion.
Force Majeure:
In cases of unforeseen circumstances beyond our control, such as natural disasters, government regulations, or travel restrictions, The Gharana Hotel and Resort reserves the right to modify or waive cancellation charges as deemed appropriate.
Special Circumstances:
Requests for exceptions to the cancellation and refund policy due to extenuating circumstances will be considered on a case-by-case basis, subject to approval by hotel management.
Changes to Reservation:
Any changes to the reservation, including modifications to dates or room types, may be subject to availability and additional charges.
By making a reservation at The Gharana Hotel and Resort, guests acknowledge and agree to abide by the terms and conditions outlined in this cancellation and refund policy.
For any further inquiries or assistance regarding cancellations and refunds, please contact our reservations team at phone number.
This cancellation and refund policy is subject to change without prior notice. Please refer to the most recent version available on our website or contact the hotel directly for the latest updates.
